Unified Billing, CRM, AAA, OSS and Automation built for growing regional ISPs.
As an ISP grows, spreadsheets, manual billing, disconnected Radius servers, ticket chaos, WhatsApp support, untracked inventory and separate payment systems start breaking the business. WISPGate brings those layers into one coordinated platform so billing, network access, customer lifecycle and operations move together.
WISPGate is not a single-purpose billing tool. It is a modular OSS/BSS platform designed to connect the commercial, operational and network-control layers of an ISP.
Automate recurring, prepaid, postpaid, pro-rata and hybrid billing scenarios while keeping payments, invoices and service status connected.
Manage leads, opportunities, customers, support tickets, service records and account history in one operational interface.
Authenticate, authorize and account for subscribers across PPPoE, DHCP, hotspot, static, wireless, FTTx and enterprise environments.
Build trigger, condition and action workflows for billing events, customer status changes, notifications and operational tasks.
Track infrastructure, devices, services, assets, stocks, CPEs and network-related operational data.
Support access-network operations including OLT/ONU concepts, ACS integration, CPE handling and service provisioning workflows.
Give customers self-service access to invoices, payments, services, tickets, wallet, account activity and support requests.
Connect payment gateways, SMS providers, email systems, accounting platforms, monitoring tools, UISP, LibreQoS, Preseem and APIs.
Use dashboards, analytics and AI-assisted operations to improve visibility, predict issues and reduce reactive support load.
WISPGate is an ISP management and telecom operations platform designed for regional, growing and operationally serious ISPs. It combines billing, CRM, AAA/RADIUS, OSS inventory, workflow automation, customer portal, provisioning logic, notifications, reporting and integration capabilities into one coordinated control plane.
The real value of WISPGate is not that it has many modules. The value is that those modules are connected. A payment can affect a customer status. A customer status can affect service access. A service access event can trigger a Radius policy. A support ticket can reference billing, package, device and network information. This is where WISPGate becomes more than software — it becomes the operating brain of the ISP.
Billing is the foundation of ISP stability. When billing is weak, revenue becomes unreliable. When customer statuses are wrong, services are disconnected incorrectly. When invoices are manual, support teams waste time chasing payments instead of solving problems.
WISPGate is designed to manage subscriptions, packages, billing cycles, invoices, payments, wallets, pro-rata logic, recurring services, prepaid and postpaid scenarios, suspension and restoration rules, and the full customer lifecycle. This gives the ISP a clearer view of who is active, who owes money, what service they use and what should happen next.
For an ISP, billing and network access cannot live in separate worlds. WISPGate includes AAA/RADIUS capabilities for authentication, authorization and accounting across PPPoE, DHCP, hotspot, static lease, wireless, FTTx and enterprise environments.
The Radius layer is tied to service control. That means customer packages, billing status, account state and network policy can work together. WISPGate can act as a real-time policy orchestration layer instead of leaving teams to manually update routers, Radius users and customer records.
Growing ISPs cannot scale by hiring people to repeat manual actions forever. WISPGate’s workflow and automation engine is designed around triggers, conditions and actions. It can support customer notifications, billing events, activation flows, suspension logic, support processes and operational task automation.
The integration ecosystem is equally important. ISPs already depend on payment gateways, SMS providers, email systems, accounting tools, monitoring systems, UISP, LibreQoS, Preseem, ACS platforms, network equipment and custom APIs. WISPGate provides a control layer where those systems can connect without turning the operation into a patchwork of incompatible tools.
WISPGate can support different deployment realities: cloud-hosted, partner/customer cloud, or on-premise models depending on operational, compliance and control requirements. Its architecture is designed around modular OSS/BSS components, APIs, integrations, customer-facing portals and network-control layers.
The platform is especially strong for ISPs that need a dedicated and controlled environment instead of a generic shared SaaS tool. This matters when the ISP requires custom integrations, Radius behavior, network-specific logic, local payment gateways, migration support or deeper operational workflows.
WISPGate is built for WISPs, FTTx operators, regional ISPs, hotspot providers, managed service providers, private network operators and telecom businesses that need to unify billing, CRM, network access, customer support and operational control.
The best-fit customer is not the ISP that only wants a cheap billing screen. The best-fit customer is the operator that wants control, automation, migration capability, Radius integration, reporting, customer lifecycle management and long-term operational scale.
WISPGate is one of xGate’s strongest software products because it reflects everything xGate knows about networks, ISPs, billing, support, Radius, automation and operations. It is not only a product page item. It is a serious OSS/BSS platform that can become the operational center of an ISP.
The weak way to sell WISPGate is to call it “ISP billing software.” That undersells it. The stronger positioning is clear: WISPGate is the unified operating system for ISPs that want to scale without losing control.
WISPGate is strongest where customer lifecycle, billing, network access, support and automation must work together.
Manage subscribers, PPPoE, wireless access, billing, support tickets and field operations in one platform.
Support fiber customer lifecycle, service provisioning, inventory, OLT/ONU workflows and billing control.
Run access control, voucher logic, authentication, customer onboarding and billing workflows.
Unify customer records, services, support, access policy, monitoring and operational reporting.
Tell xGate about your subscriber base, billing model, Radius environment, network access method and migration requirements. We will help you evaluate whether WISPGate fits your operation.
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